Electronic Consent

By using BonaVia’s services you consent to receive documents, including quotes, policies, certificates, and required notices, electronically, and to sign documents electronically where signature is required.

This consent covers conducting business with us electronically, including submitting applications for insurance products, receiving and reviewing disclosures, policy documents, and agreements, providing electronic signatures in place of handwritten signatures, and authorizing electronic payments. It applies to all interactions with us, including present and future transactions related to your coverage.

Electronic signatures carry the same legal weight as handwritten signatures under the federal E-SIGN Act (15 U.S.C. § 7001) and the Uniform Electronic Transactions Act (UETA) as adopted in your state. Clicking buttons such as “I Agree,” “Submit,” or “Purchase” constitutes a legally binding signature, and electronic records of your transactions are valid and enforceable.

By providing payment information, you authorize us to process payments electronically. Refunds are handled as provided by applicable law and your plan terms. This consent is otherwise governed by the governing-law provisions of our Terms of Use.

We deliver the documents, notices, and communications related to your quotes, coverage, and policy administration electronically, including:

• Quotes you request or ask us to save.
• Policy documents, terms, certificates, and endorsements.
• Important policyholder notices and updates.
• Selection or rejection forms for coverage options.
• Invoices, billing statements, and payment confirmations.
• Claim acknowledgments and related correspondence.
• Cancellation and nonrenewal notices.
• Premium increase or conditional renewal notices.
• State-required notices, including privacy disclosures and regulatory updates.

To receive records electronically, you need:

• A computer or mobile device with internet access.
• A current web browser capable of accessing our website.
• Software to read and save PDF documents, such as a PDF reader.
• A valid email account.

By continuing with a transaction, you confirm that you meet these requirements and can access and retain electronic records.

You may withdraw your consent to electronic transactions at any time by contacting us at support@bonavia.insure.

Withdrawing consent may end your ability to transact with us electronically and could delay processing times. Certain documents may still be provided electronically where permitted by law.

You may request a paper copy of any record we delivered to you electronically by contacting support. Details of any copy fee will appear here before launch.

You are responsible for maintaining a valid email address on file with us and for regularly checking it, so that the documents and notices we deliver electronically reach you. Please update your email address and phone number in your account, or by contacting support, whenever they change.

Email us at support@bonavia.insure or call or text (442) 227-8039. Mailing address will appear here before launch.